Used the machine for a total of 25 hours and because the warranty had expired within 40 days there is nothing they can do to help. Major components of the machine are broken and there is nothing they can do. After wasting hours on the phone and several requests for service unanswered. DO NOT BUY any Proform equipment as they don't stand behind the quality of their equipment. iFIT is also a rip off because you cannot use the machine without the subscription. The worst equipment I have ever purchased in my life. Inability to resolve issues like this and refund the annual subscription of the IFit adding to the bad customer service experience I have ever received in my life. DO NOT BUY this junk!!!
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