Oh i dont even know where to start i bought mine in 2020 .1st wk of Dec 2022 it stopped working so i called them did troubleshooting with an agent.So they ordered me a new part but i have been waiting for over a month now no update tried to get ahold of them everyday i will be on the phone waiting for someone to answer for an hr but no luck,tried chat useless no chat agents responding,tried emailing customer service been waiting for reply for 2 wks nothing.Finally got ahold of David valencia rep he promised me that he would escalate issue if i emailed him last wk guess what?HE LIED! NO RESPONSES FROM THEM! ID LIKE TO SUE THIS COMPANY I AM SO PISSED! DO NOT BUY PROFORM SUCH A WASTE OF MONEY!
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