If I could give zero stars I would. We purchased a rower through Costco and out of the box the display didn't work. After several calls to customer service (and a new plug being sent out) they said they could come repair? the machine but could not replace it. A brand new machine should not need to be fixed. Disappointing to say the least. I will never buy this brand again.After the reply from the company my response would not change. They wanted me to get a brand new piece of equipment FIXED to get it working? In my opinion a replacement machine should have been their only "fix". We returned the broken machine to Costco.
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