Terrible customer service. Bought a HIIT H14, screen went into constant boot up loop on day 2.Probably a minor fault that cound have been fixed easily BUT customer service really doesn't care (Romanian call centre who basically said "Nothing we can do, we need to pass it on to the US, they'll contact you. Could be days, could be a month, we don't know). Heard nothing back despite chasing.Net effect was that I had to send the whole 100+ KG machine back for a full refund for what should have been a minor part replacement.
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