I have several proform products. I ordered the Vue in late November. The tracking states its in my state. I call proform, they said they shipped it and gave me a tracking number. I call the shipping company and they say they never received it. I have called proform no less than a dozen times, each time they say someone will get back with my in 24-48 hours, which never happens. They also state the shipping company will contact me to set up delivery within 48-72 hours. And each time I call the shipping company, they say they do not have it. Proform won't look into it any further, all the evidence points to proform never having shipped the product, but they continue to tell me again and again the local shipping company has it. They took my money and after the hours I've spent trying to find when this will be delivered, proform's only response is to keep waiting. I'm at the point where I'm ready to cancel this order and find another company to order from.
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