Update 2/3/2026:I finally got ahold of a wonderful soul with Progressive who helped me. She steered me in the right direction, and which paper to sign and submit. I did that, and it will take them TWO WEEKS to "review" one document that excludes a driver. So I'm still not out of the woods yet. -LexisNexis Risk Solutions is who did this. I emailed them and heard nothing back. ----My consumer tip for the day: PLEASE check your insurance if you have roommates. One of mine had a accident Dec 23, and the insurance company has added him, and his claim, to MY insurance, and tripled my rate. I can't afford to pay that ... so I'm about to lose my car. He made a statement to me "now I can get money to fix my car," then I got notification of this garbage move by the insurance company. -I don't want this to happen to ANYONE else!! I want EVERYONE out there to understand that this CAN happen!! There's nothing you can do about it. Insurance companies like Progressive can do whatever they want, and wreck your whole life, without ONE CARE. -I don't like posting my laundry out here, not looking for any sympathy ... I just want the whole public to be aware!!! Pass it on, because I'm finding out this happens WAYYY more than we know. -All they have to do is notify you in email, and if it goes to spam, you don't see it, they say "Oo she/he didn't respond." So boom. -That didn't happen to me. I TALKED to adjusters, mine is crap. Only heard from her ONCE. Despite all the proof I gave them, plus a stellar driving record, they did this to me anyway, and REMOVED my safe driving from my policy. --Progressive Insurance is wrecking my whole life, and at 63 that's not good.
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