progressiveglasses.com

4.3
4.3 Based on 120 reviews

...

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Aiden Ray
make sure lens are correct

The glasses fit wonderful easy to add the information and their automated system generally with the picture of your current classes online can figure out the actual bridge size for your nose. I rated a four star instead of five primarily because interacting with the customer service experience via email slash cell phone support is a nightmare. You can call and if you get someone on the line like Damon he's very helpful But my whole point is when somebody emails you to verify everything is correct or hypothetically there's an error tied to your prescription that let's say hypothetically changed.They email you but the problem is when you try to respond back the Outlook account refuses to actually send so there's an error. I found out the way to fix this is by basically tying the phone number of the company with your cell phone add it to your iPhone or Android account then text message them directly this seems to fix it and triggers an automated response to your email saying your information was updated however when I was trying to email a response with the reply line like the email says it rejects it. It's a nightmare because you can't respond to emails for whatever reason it's better to just text message them directly and that's something they should highlight in the process.

4
Date of experience: Jul 21, 2025

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