The charger is new and connected to a new home. Setting up the app was quite challenging. The charger has never functioned properly in plug and play mode despite numerous attempts. I had to switch to app/rfid mode for it to work correctly. It lost WiFi connection over the weekend while the lights remained on. I reset it at the fuse box, and it lost all power. After calling, no diagnostics were performed; I was simply advised to have an electrician check the power supply. I did this the same day, confirmed the issue, and was instructed to provide my address for an engineer visit. It has been 48 hours with no response, forcing me to charge at a public location, which is significantly more expensive. Extremely disappointing charger and interface, and they show no urgency in addressing major faults.
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Powering the future of electric vehicles, one charge
at a time. Project EV specialise in providing the UK’s most cutting-edge electric vehicle charge points for all
locations. Our full range extends from 7.3kW AC, up to 360+kW DC. So, whether you're looking for an EV
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the perfect EV charger to meet your needs.
