I had a terrible experience with the Prometric online exam process(Canada). My exam was scheduled at 11:30 PM, and I joined on time and completed the verification with the proctor. However, after finishing, a new proctor kept joining, and I was forced to repeat the entire verification process again and again.
This happened four times with different proctors. My internet connection was stable, but the system kept resetting my session without any explanation. By the fifth attempt, I was extremely stressed, mentally exhausted, and unable to continue.
This was completely unacceptable and caused me significant frustration and distress. Because of these repeated technical failures, I had to quit the exam and request a refund. I am no longer comfortable taking their online exam and will only consider an in-person exam in the future.
Very disappointing experience. I expected a professional and reliable system, especially for such an important certification exam.
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