propensio.co.uk

5
5 Based on 81 reviews

At Propensio, we have a range of lending options to help your customers improve their lifestyles. From home improvements to buying their dream holiday homes we help your customers to spread the cost of their purchase....

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Average Rating

5

/
5

81 Reviews

5 Star
95%
4 Star
5%
3 Star
0%
2 Star
0%
1 Star
0%

All Reviews

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Review Time

Jane
I spoke with an agent by the name of Iman he was extreamly professional in his delivery of the cust

I spoke with an agent by the name of Iman he was extreamly professional in his delivery of the customer service skills. He showed understand with empathy he showed consideration when explaining the situation and the resolution to the issue.

I have no reservations in saying he his clearly an asset to the company.

5
Date of experience: Feb 26, 2026
Paula Lickfold
Tracey was amazing and I couldn't fault her kindness and understanding. This is the second time I ha

Tracey was amazing and I couldn't fault her kindness and understanding. This is the second time I have spoken with Tracey and when I heard her voice I knew my experience would be good and I wouldn't have any problems. Everyone in customer service should be like Tracey.

5
Date of experience: Feb 23, 2026
Lisa Elliott
The call was answered very quick, spoke to an english lady called TraceyD. Although i got through t

The call was answered very quick, spoke to an english lady called TraceyD.
Although i got through to the incorrect department she was helpful and rather than direct me else where she wished to see if she could answer any questions i had.
All relating to apr and settlement costs Tracey was able to reassure me and give me the answers i was looking for.
Thanks for your help.

5
Date of experience: Feb 05, 2026
Steph Randall
I would like to thank Kevin he was fantastic in helping me and making me feel safe giving me all the

I would like to thank Kevin he was fantastic in helping me and making me feel safe giving me all the information I need and also sending me the information so I can read it and understand it very helpful

5
Date of experience: Jan 28, 2026
Cal Hearn
Spoke to a nice lady " Tracy D "…

Spoke to a nice lady " Tracy D " extremely helpful and knowledgeable. Made me feel relaxed and gave me very helpful options. Carol

4
Date of experience: Jan 28, 2026
Steph Randall
I would like to thank Kevin he was…

I would like to thank Kevin he was fantastic in helping me and making me feel safe giving me all the information I need and also sending me the information so I can read it and understand it very helpful

5
Date of experience: Jan 28, 2026
Olga Grimes
My problem was resolved very quickly by…

My problem was resolved very quickly by Kevin, very professional and very friendly.

5
Date of experience: Jan 27, 2026
Cheryl
Tracey d is such a lovely lady

Tracey d was extremely helpful going through what’s going tohappen with the caravan while I’m going through some extreme circumstances she’s such a lovely lady

5
Date of experience: Jan 26, 2026
Gary
Extremely helpful & fully knowledgeable…

Extremely helpful & fully knowledgeable Took time to listen to my query and resolved it within 5 minutesThank you Emma

5
Date of experience: Jan 26, 2026
yvonneChoppin
Very helpful answered my queries and…

Very helpful answered my queries and very professional

5
Date of experience: Jan 23, 2026

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Business Details

  • At Propensio, we have a range of lending options to help your customers improve their lifestyles. From home improvements to buying their dream holiday homes we help your customers to spread the cost of their purchase.

  • email info@propensio.co.uk
  • call 01709808990
  • language https://propensio.co.uk

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