properpasty.co.uk

4.7
4.7 Based on 772 reviews

Proper Pasty Company are one of the UK's leading retailers of Cornish Pasties. Established in 1999 we supply cafes, restaurants, national trust, leisure and the general public through high street shops and our online store...

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Alexis Harris
Unsanitary and inedible

I wish I could give a zero-star review, as it’s clear they lack understanding of food hygiene. I ordered a significant amount of Christmas hampers for loved ones, which arrived on December 23rd at 6 PM. Most of the boxes were drenched, with the food inside compromised. Many boxes were damaged and crushed, meant to be gifts. Now, I have no presents for my family and reached out to the company to report the issue. They dismissed my concerns, suggesting I should accept the wet food in these damaged hampers. This is utterly unacceptable, and I am filing a complaint with trading standards. Avoid this company at all costs.

1
Date of experience: Dec 23, 2025

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Business Details

  • Proper Pasty Company are one of the UK's leading retailers of Cornish Pasties. Established in 1999 we supply cafes, restaurants, national trust, leisure and the general public through high street shops and our online store

  • email sales@properpasty.co.uk
  • language https://www.properpasty.co.uk

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