I strongly advise against ordering from this vendor. I placed a pre-order and was promised a shipping date, but I received no updates. Their team only replied after I followed up multiple times, and they waited for me to request cancellation instead of communicating proactively — a total failure in customer service. The refund offered was inadequate: a small discount code that does not cover the full amount I paid. It's evident that delays, lack of communication, and mishandling of customer concerns are routine with this company. This experience has been frustrating and unacceptable. If you value dependable delivery and professional service, look elsewhere. I regret this purchase and will not order again.
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