I would give it a -5-stars rating if I could. While a month-plus delivery time really isn't that bad considering it was being shipped from overseas, this company's customer service is AWFUL. They sent me the wrong order number so when I tried to track the order, the order couldnt be found. I emailed customer service, got an apology and a new order number. Still, "status not found." For more than three weeks, their system could find absolutely no tracking information on my order. When I asked customer service for information, I got another apology with the advice to just wait. Understand, I was not asking why my jacket had not been delivered; I just wanted to be able to track the progress of my order to see if I would need to purchase something else to wear to the special event I had bought this jacket for.Last week, finally, tracking status updated. Two days ago, I was notified that the jacket would be delivered in four days (Thursday, Oct. 30.) Today (Tuesday, Oct. 28) it was delivered. Except they sent the wrong coat. THE ABSOLUTE WRONG COAT. And their size chart is completely wrong, too.I have contacted their customer service and asked them to refund my money. I do not expect any kind of satisfactory response.
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The men's clothing independent station brand is dedicated to providing customers with unique and stylish clothing options.
