Review Time
The shirts are of low quality, and the tracking information is deceptive, indicating the item is shipping from the USA when it actually comes from China. The parcel had already arrived, yet I continued to receive false tracking updates from the USA. The shirt is made from cheap material and does not fit well.
I would give it a -5-stars rating if I could. While a month-plus delivery time really isn't that bad considering it was being shipped from overseas, this company's customer service is AWFUL. They sent me the wrong order number so when I tried to track the order, the order couldnt be found. I emailed customer service, got an apology and a new order number. Still, "status not found." For more than three weeks, their system could find absolutely no tracking information on my order. When I asked customer service for information, I got another apology with the advice to just wait. Understand, I was not asking why my jacket had not been delivered; I just wanted to be able to track the progress of my order to see if I would need to purchase something else to wear to the special event I had bought this jacket for.Last week, finally, tracking status updated. Two days ago, I was notified that the jacket would be delivered in four days (Thursday, Oct. 30.) Today (Tuesday, Oct. 28) it was delivered. Except they sent the wrong coat. THE ABSOLUTE WRONG COAT. And their size chart is completely wrong, too.I have contacted their customer service and asked them to refund my money. I do not expect any kind of satisfactory response.
I received my shirts and they were too big. I tried to return them and I got an email telling me to take pictures and get numbers off the packaging the items are originally shipped in. Who tf saves that?And you only have 7 days to do this. This is a terrible company to deal with. There is absolutely no customer service. And they dont give you a return address. I guess I'll just take the loss and move on. DONT WASTE YOUR MONEY ON THESE CCK SUCKERS.
As soon as I placed my order I got a call from my credit card company asking if I placed the order. After I confirmed I placed the order, I asked them if the company was a scam. They told me they couldn't say that. After that I Googled reviews for the company. I definitely had a bad feeling after what I found on sites like this one. But I ended up surprised. Yes the shipping took a few weeks. I was able to follow it the entire time with the link I was provided up to and including the delivery. My total order with tax was about $120. I bought a blazer and a shirt. That was with a first time customer 10% discount. The clothes aren't the greatest quality but by no means are they flimsy as some reviews I read suggested. I can't say that other people didn't have bad experiences but I am satisfied with my order. I figured I had to leave a review to be fair when everything worked out for me.
1. Ordered two shirts, and the price at checkout was $57.65. When it went through Pay-Pal, I was charged 72.062. When I reached out to them to cancel the order less than 2 minutes after it was made, the refused to reply. So I opened a case through PayPal.3. PayPal reached out to them, and gave a shipping / tracking number. PayPal allowed the $72.06 credit on my account.4. The package arrived, and has only one shirt. Not two.5. The shirt is garbage. Complete garbage.
If I could have given Zero stars I would have done.Shirts look great in the photo's, don't be fooled people!!!More like cheap fancy dress quality!I complained about it in an email.They never answered the email!£35 down the drain, Ive since put it in the bin! DO NOT BE FOOLED!!! Stay clear....
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