Terrible company to deal with. Purchased a spare battery for their model P-13 on 1/30/2025 off the Proscenic website.. Have not received yet. First they gave me a DHL tracking number them changed to a UPS tracking number. When I contacted UPS I was told the shipment was subject to a fraud investigation that prevented the battery's delivery. I asked for a refund from Proscenic but have been given the run around since making the request.
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