After a long trip through Cambodia, I arrived in Pattaya with a thick stack of Cambodian Riel—about 800,000 KHR (roughly $200 USD). I knew exchanging Riel outside Cambodia would be difficult, so I specifically searched for ProFX because their website advertises handling "rare Asian currencies." I'm glad I did, but the experience wasn't perfect.
The positives: ProFX absolutely delivered on their promise to handle exotic currency. The staff at the Central Festival branch didn't bat an eye at my Riel. No dramatic sighs, no suspicious glances, no disappearing into back rooms for endless consultations. The cashier simply nodded, took my stack, and began the counting process. The transaction took about 12 minutes total, which felt reasonable given the unusual currency. The air-conditioned comfort of the mall location made the wait pleasant enough. I also appreciated that they provided a detailed receipt showing the exchange rate, the total in KHR, and the final THB amount—no hidden fees mysteriously deducted after the fact. Transparency mattered to me.
The rate reality: Let's be honest—the rate for Riel is never going to be good in Thailand. I received about 6,200 Baht for my 800,000 KHR. When I did the math later, I calculated that if I had exchanged my USD for Riel in Cambodia at a fair rate, then converted the leftover Riel back through ProFX, I lost about 8-9% in the round trip. That's painful but not catastrophic. The rate was clearly posted on their board (though I had to look carefully in the "Other Asian Currencies" section), so there were no surprises.
Overall, ProFX provided a professional, no-drama service for a genuinely difficult currency. The rate wasn't great, but that's the nature of exotic currency exchange anywhere in the world. I left feeling like I'd been treated fairly, even if my wallet was lighter than I'd hoped. 4 stars for professionalism, transparency, and actually delivering on their promises.
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