I ordered the daytime gels and found the ordering process straightforward. However, shortly after placing my order, I received an email informing me that the gels were actually out of stock. As I needed them for an upcoming event, I contacted customer service to ask about the expected restock date. After some back and forth, I was told they anticipated new stock towards the end of the month.What I found particularly frustrating was that the same gels continued to be advertised as available for purchase on their website, despite being out of stock. This feels misleading and doesn't seem like good sales practices.This felt like a red flag, so I requested a refund. I was informed a few days later that the refund had been processed, but the funds have yet to appear in my account.Overall, my experience was disappointing. I don't think that continuing to sell items that are not in stock is acceptable and it undermines trust in the company.
Claim your business profile now and gain access to all features and respond to customer reviews.
The perfect smile is now a click away: order professional teeth whitening and aligners online, at a price that'll have you beaming.
Finally. Affordable, professional teeth whitening that you can order online. Our teeth whitening products are up to 60x more effective than whitening strips, powders and popular coloured toothpastes.
Enjoy flexible treatment with a flexible payment plan, our clear aligners use AI technology, cutting-edge production and the expertise of our GDC-registered dentists to give you a treatment plan that is truly tailored to you.
See more
