I paid For Proton mail, drive, VPN etc. and I’ve been using them since around November 2024. I found it quite useful and I thought that I could trust this company. I never thought that they would stop me from accessing my own pictures and documents. I started using Proton’s bridge to send emails to my clients, I never sent more than 30 emails in a day and then one day I was barred from accessing my account. After 3 weeks of back and forth with their employees (Could have been AI) and giving them everything they asked for they decided to keep me locked out of my account and keep all of my data. I have many family pictures uploaded to this site which are now—for some reason—the property of Proton Mail. I think that it’s good to have a VPN and a secure email but when it comes to storage, it’s best to keep your private data on an external hard drive with a backup. There are other secure VPNs and email services that you can use so please make sure you don’t keep any personal documents or family pictures with Proton. They seem to be allowed to take it from you. It remains to be seen if they debit my account this month. I suspect they will. I’ll most likely have to just through hoops to get that taken care of too. DO NOT RECOMMEND THIS SERVICE. -----------------I have a request number: Request 3826297-----------------I have no Idea how to reply to the below message but I just receive confirmation that my data will be deleted today. Thanks a million Proton, You screwed my out of many years of personal pictures.
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Proton Mail is a Swiss-based secure email service, brought to you by CERN and MIT scientists. We provide free and easy-to-use encrypted email. We protect your privacy and ensure that nobody, not even us, can read your communications. Our end-to-end encryption is completely seamless so there are no extra steps before you can start emailing securely.
