protonmail.com

1.6
1.6 Based on 80 reviews

Proton Mail is a Swiss-based secure email service, brought to you by CERN and MIT scientists. We provide free and easy-to-use encrypted email. We protect your privacy and ensure that nobody, not even us, can read your communications. Our end-to-end encryp...

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Kailey
Concerns about Identity Theft on the Platform

I have been a victim of a scammer utilizing the platform for identity theft. They have created several online financial accounts using an email from this service. Since the platform cannot access users' emails, no action has been taken. Previously, the fraudster used another service, and to their credit, that service quickly shut down the account. It is alarming that this platform appears to allow its use for identity theft without intervention. The lack of action is very concerning. Update: I contacted the abuse department with a police report, but I was informed that there is "not enough evidence" to terminate the account.

1
Date of experience: Dec 11, 2025

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Business Details

  • Proton Mail is a Swiss-based secure email service, brought to you by CERN and MIT scientists. We provide free and easy-to-use encrypted email. We protect your privacy and ensure that nobody, not even us, can read your communications. Our end-to-end encryption is completely seamless so there are no extra steps before you can start emailing securely.

  • language https://protonmail.com

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