I ordered three locks. The shipping service claims it was delivered, but the accompanying photo was too blurry to identify anything. I have no video evidence of the delivery. After a lengthy investigation, there’s still no resolution regarding the missing locks. All this for over $150. Why didn’t the seller address the issue with the shipping service? They asked me for video proof and suggested I file a claim, but the shipping service recommends that the seller file the claim for it to be valid. I have all the documentation to support this issue. Forget about the locks; choose a company that values customer service.
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Proven Industries was born out of firsthand experience and hard lessons. After a family trailer was stolen—along with over $40,000 worth of equipment—we realized the true cost of relying on low-grade trailer security. That loss set us on a mission: to create the most secure trailer coupler locks in the industry.
We knew that achieving the highest level of security would mean starting from the ground up. That’s why we manufacture all of our products in the USA using only the strongest materials available. Every product we offer is the result of rigorous testing and innovation—each lock design undergoes an average of 200 hours of research and development to ensure optimal fitment, functionality, and performance.
At Proven Industries, we don’t cut corners. Our commitment to quality and security is what drives us, and we’re proud to provide our customers with some of the most effective trailer security solutions on the market today.See more