While I was satisfied with the window cleaning, I had a bad experience when inquiring about gutter cleaning. I was told it would cost £50, which I felt was too high, so I planned to do it myself. After the windows were cleaned, I noticed a £50 charge for gutter cleaning three weeks later. When I contacted them, they claimed it was booked with my consent, but the cleaner had left their employment and could not verify it. They refused to refund me or complete the job, and when I asked to close my account, they seemed indifferent.
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