I purchased over $1000 of clothes and one of the pair of shorts I purchased was the wrong size. I took the shorts back with the tags on the same day and exchanged for the same shorts but a larger size. Instead of a swap, the store assistant said I need to purchase the larger pair, and they would do a refund to my credit card of the original pair. The refund was not applied to my credit card and I still have not received the refund. Customer care has said the refund was applied however they credit card number they have referenced is not mine. I have told them they have made a mistake but now they are not even replying to my messages. Do not purchase from this company.
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