I’ve been a paying Pubby user since December 2020 and paid consistently until June 2025. Over the years, reviews I earned through the platform gradually disappeared from Amazon, but the problem became severe in the past year, with over 50 reviews missing.Each time I contacted support, I was told to wait—for system updates, spreadsheets, or a relaunch. Recently, Pubby admitted that full review history is not accessible, older reviews cannot be investigated or restored, and there is no workaround at this time. I’m even blocked from scrolling past a certain date in the dashboard, making it impossible to verify or report missing reviews.Despite acknowledging the issue and the system limitations, Pubby has not offered refunds or account credit for reviews that can no longer be verified or recovered. After years of payments, this feels like paying for a service that cannot deliver or correct losses when things go wrong.Until Pubby can provide full transparency, reliable tracking, and fair compensation when reviews disappear, I cannot recommend this service.
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