I do not want automated replies can you get a human to reply the below as I am paying for my service. Seems like no one attends to Trust pilot reviews either!I am frustrated with the $4.99 limit for verified purchase reviews. It’s completely unrealistic for fiction ebooks, which is typically priced higher to cover costs and make any profit. As an author paying $20 a month to Pubby, I find it unacceptable that I can only get unverified purchase reviews. I at present can give out free PDFs for unverified purchase reviews. Or eBooks must be priced below this threshold. My fiction book cannot be sold for $4.99 or less without incurring losses, and this defeats the purpose of paying for a Pubby service that cannot accommodate standard pricing models.Pubby should allow verified reviews for books priced higher than $4.99 say it at the joining page for transparency, or at the very least, provide more flexibility in their rules to ensure authors get real value for their $20 per month investment. Unverified reviews alone are simply not worth the cost of $20 I pay you. Please reconsider this policy to support authors like me who are working hard to sell quality fiction at a sustainable price point. Can you open up the price range to accommodate both my books? I am keen to get a custom reply as soon as possible, as the automated replies have been quite unhelpful the past two days.
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