I do not want automated replies can you get a human to reply the below as I am paying for my service. Seems like no one attends to Trust pilot reviews either!I am frustrated with the $4.99 limit for verified purchase reviews. It’s completely unrealistic for fiction ebooks, which is typically priced higher to cover costs and make any profit. As an author paying $20 a month to Pubby, I find it unacceptable that I can only get unverified purchase reviews. I at present can give out free PDFs for unverified purchase reviews. Or eBooks must be priced below this threshold. My fiction book cannot be sold for $4.99 or less without incurring losses, and this defeats the purpose of paying for a Pubby service that cannot accommodate standard pricing models.Pubby should allow verified reviews for books priced higher than $4.99 say it at the joining page for transparency, or at the very least, provide more flexibility in their rules to ensure authors get real value for their $20 per month investment. Unverified reviews alone are simply not worth the cost of $20 I pay you. Please reconsider this policy to support authors like me who are working hard to sell quality fiction at a sustainable price point. Can you open up the price range to accommodate both my books? I am keen to get a custom reply as soon as possible, as the automated replies have been quite unhelpful the past two days.
Claim your business profile now and gain access to all features and respond to customer reviews.
The new way to get book reviews. Unlimited reviews with a monthly subscription.
