They have been ignoring my emails about my lost package for the past four months. They put the wrong address on my package, and DHL discovered the issue. Despite this, they have completely ignored my request for a refund or to resend the package. I even paid extra to ensure my package would be sent safely. I spent £50 and have received no customer service or compensation. I don’t know what to think at this point. Hopefully, they will respond eventually. I still believe they can fix their terrible customer service because they do have a good product.
Claim your business profile now and gain access to all features and respond to customer reviews.
