I am so disappointed in PUDO - I have contacted their customer service and with no help i keep on telling the same story. Its a concern that my parcel gets cancelled and gets booked by someone i dont know to a location i dont know, when i call to ask why is my booking cancelled i am told the driver collected and scanned the wrong parcel to go to Randfontein Depot and my parcel is booked to go to QueensTown??? I tell them that nope that parcel i did not cancel it must go to Empangeni i am told to pay for the parcel.... how do i pay again for the parcel if this is not my fault.... Vaal Kiosk and Randfontein Kiosk do not want to assist and fix their issues. Customers services cant even help me.... This is a bad and concerning.
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