I began using e-rigs around 2018-19, but only purchased one in May 2025. Initially, I hesitated to buy a specific model because shop owners warned that a significant percentage arrived defective, and they were quite expensive. I'm careful with my devices, always using low temperatures and keeping them clean, even allowing them to cool down during use. When I received my new device, I handled it gently. However, within 30 days, I encountered issues with the atomizer, indicated by a specific light code. I reached out to the support team, and they promptly sent a replacement without any hassle, which I appreciated. Despite this quick resolution, I felt apprehensive about using it, leading to infrequent use. Recently, I decided to give it another try, but soon faced the same atomizer error lights. I do enjoy the functionality and customization options it offers, and the latest app update improved some features I previously disliked. I wouldn't consider a model that lacks adjustable heat settings, though I suspect the temperature readings may not be accurate. As a low-temperature user, I know my preferred range for certain products, and I need a new thermometer to confirm the actual temperatures.
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