Name: puffininsurance.com
Telephone: 03337720346
Rating: 4.4

Dr_Praline_43 Guest

Price increase and poor cancellation process

The yearly auto-renew price increased drastically... I was assured my cancellation was processed, yet they still charged me. Poor support and overpriced service.

Date of experience: Dec 05, 2025

Serena Cooper Guest

2 months ago

Cancellation issues with auto-renewal

The yearly auto-renew price rose significantly... I requested to cancel the auto-renew for the next year, received confirmation, yet they still charged me. Terrible customer service and overpriced service.

Date of experience: Dec 05, 2025

Phillipps S. Guest

2 months ago

Simple and hassle-free experience

A simple and hassle-free experience, thank you!

Date of experience: Dec 04, 2025

Chucky Harris Guest

2 months ago

Smooth purchase process

The purchase process was very straightforward.

Date of experience: Dec 04, 2025

Lupsione1 Guest

2 months ago

Effortless, clear, and competitively priced

Arranging everything was so easy—clear communication and a great price made it all very transparent.

Date of experience: Dec 04, 2025

Diane Wright Guest

3 months ago

Great prices and pleasant interaction

Good prices and easy to work with. The representative I spoke to was very helpful and friendly.

Date of experience: Dec 03, 2025

Todd Reed Guest

3 months ago

Clear information after travel insurance purchase

Quick and straightforward communication after buying travel insurance. The documentation was concise and easy to understand for potential claims.

Date of experience: Dec 02, 2025

Will Wilson Guest

3 months ago

Automated risk assessment needs improvement

The process is easy, but I feel penalized for having a past condition that was resolved, which significantly affects my premium. It seems quite unfair.

Date of experience: Dec 02, 2025

SP60 Guest

3 months ago

Lack of customer retention efforts

This service is quite disappointing. They show incompetence in handling claims and don't inquire about cancellation reasons. Not a good way to keep customers.