I ordered a vaporizer this year, but it arrived defective. I have reached out multiple times for a return receipt without any response. I sent the vaporizer back immediately to their office, but I haven't received any acknowledgment. They don't have a functional phone number, just an online contact that generates automated replies. It's been two months with no communication, so I’m reporting them to various authorities as I see no other options.
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Hi! I'm Randy, the guy who started PuffItUp over a decade ago. We want to be your favorite place to shop and learn about the Vaporizer industry.
Great products and exceptional customer service is what we are all about. Say hi to us sometime, we love a good vaporizer conversation :)
