Don’t buy from this company. Customer service is horrendous! No help, emails get ignored. They’re a joke! Bought an item, raised a home return, they posted a return label didn’t take the parcel. Can’t raise another return as not able to as one in place already. No help whatsoever from online chat/what’s app. I’ve emailed every day for a week and ignored, not one reply! I’ve raised a complaint with the Ombudsman as you just can’t treat people this way it’s vile! Ended up returning to store and now they’ve charged me £4.95 for a home return that didn’t happen and they are ignoring me. Disgusting service, clothes are shite anyway, poor quality!
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