Shocking company. I bought a sweater on holiday in Spain and when I got it out to wear at the airport a thread had unravelled and there was a huge hole in it.Spanish customer service say I can only return the item in Spain. They will not even provide me with a way to return it unless I take it back to a Spanish shop. This goes against EU law for faulty items, but their CS could not give a toss and basically told me to get lost.Absolutely appalling business practice.
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