Awful customer service, particularly from the store manager who lacked knowledge, was dismissive and rude. Was trying to return an item, it took 40 minutes with me having to go outside the shop on several occasions to be able to get online and having to queue up 4 times. Eventually I was told I couldn’t return it as it was over 30 days despite the reason for return being the store’s fault for putting the wrong size on the hanger. However, my main problem was the attitude of the manager, it’s not surprising other staff lack customer service if she is training them. Shout out to one guy who was personable and helpful.
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