I placed an order for home delivery. Order went to despatch with tracking that didn’t work. Can’t track the item and it’s never arrived. iv been chasing a refund can’t get a response. Then Black Friday 28th November they had a discount on the item so re bought in 2 sizes to be delivered to store. Estimate of delivery is 6th December but has not yet been despatched. Now I’m chasing a second order both orders cost me £150 and havnt received either. Can’t obtain a refund. No one is responding. Iv been told to email a complaint Iv done that…….no response this is awful. Iv never known such awful service from a high street store. Taking money and not supplying goods disgraceful
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