Went to another city for a shopping trip and purchased a jumper from Pull&Bear. Wore the jumper once and after it’s first wash it fell apart! Contacted customer service via email and got no response, messaged them on Instagram and got told to bring it back to the store as because I’d purchased it in a store rather than online customer services couldn’t deal with the issue. Explained my “nearest” store was an hour and a half away so not practical to travel 60+ miles to return a jumper and their response didn’t even acknowledge this and just once again told me it had to be returned to a store! Absolutely shocking company, poor quality clothing and even worse customer service. Avoid at all costs!
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Check out our new Spring Summer 2017 collection for women and men at PULL&BEAR. Find the latest trends in fashion, shoes and accessories. #freshonline
