Poor product quality and even worse customer care!On a visit to the Trafford centre, my teenage daughter bought a dress for a wedding.We had been at the wedding less than an hour and when she stood up after the ceremony all the bum area was pulled, and bobbly. It wasn’t the chairs , no one else had a problem . She was then self conscious for the day.Although the dress was not expensive we did not expect to be able to only wear once.I have since tried to contact the company , we couldn’t return to the store as we live 2 hours away.I have tried emailing to be told it was the wrong department but didn’t give me the details of the right department and I’ve tried WhatsApp to be told they can’t help must go into the store.
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