I went today to buy some clothes with my cousin. As soon as I walk into the changing room, no one was there to advise us and let us into a changing room. So I walked inside to see if there was someone around the corner and then immediately a woman with black hair and a black skirt on said to me "I didn't say YOU could walk in" I thought that was extremely rude and then she asked me how many pieces I had and I said 5. I go into the only available changing room and there were clothes left in there from the past person. I finish trying everything on and I bought everything I tried on as well. I left and I realised I left my jacket in the changing room. I go back to pull&bear and tell the member of staff that I had left my jacket, she tells me to follow her and she opens the curtain to that changing room but obviously someone was in there at that moment trying on clothes! So she was super upset that the member of staff barged through. I thought that was very unprofessional and she should have asked if it was vacant. So as we wait for the woman to finish she says " by the way you left a bunch of clothes there" and I said "no that was there when I first walked in, I bought everything I tried." And she gave me a dirty look and walked away. By the way this woman had a white T-shirt on and black hair too. And also another woman who was working there said I left clothes there too and I said the same thing I said to the other woman. All three of them never apologised to me as they accused me of leaving a mess. The service was horrific and I will never buy from that particular pull and bear again. Very rude members of staff and I hope they lose their jobs!
Claim your business profile now and gain access to all features and respond to customer reviews.
Check out our new Spring Summer 2017 collection for women and men at PULL&BEAR. Find the latest trends in fashion, shoes and accessories. #freshonline
