NEVER shop online or use this company.I purchased an order over a month ago. My order status has not been updated and is showing as in transit.I contacted the company about this straight away as I need to make a return. They advised this has been escalated to be resolved to management as the order needs to be marked as delivered to initiate a return. Subsequently I have had to contact them a further 9 times and nothing has been done. You just get fobbed off by customer services and told to wait. They rufuse to raise a complaint and just give you the same answers, “we’re investigating this”. Not sure what there is to investigate. Absolutely horrendous.
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