Dishonest. I was charged out of the blue for a premium subscription. I don't know where it came from because in the app, I cannot find any evidence of this subscription- it still asks me to subscribe for premium. I got the device months ago and never subscribed to anything then, and I never intend to.
I went back to my emails to check, and I had in fact even cancelled the "free" subscription that came with the device precisely because I thought this might happen. That was a month after purchasing and I had a confirmation email saying it was cancelled, only to have this company help themselves using my credit card details many months later.
They have refunded it but they have not provided an explanation of the sudden charge out of the blue, so I am leaving this review here as a warning to others.
Edited to add that I have now provided the bogus order details. You had my name from this review, I provided it again, it is the same name, and it does not fill me with confidence that you cannot match my name with your own order system. If anything it's even more worrying that your system is so out of control it is making bogus charges which you can't match back.
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