I purchased a pair of running shoes for my wife a while ago, only to find out that they do not fit. So, I proceeded to follow the directions on PUMA's website to return her shoes. I filled out the necessary information, printed off a Federal Express prepaid label, and proceeded to return them to FEDEX. Unfortunately, FEDEX could not return the shoes to PUMA. FEDEX informed me that there was a problem with PUMA's label: country of origin not found. So, I proceeded to inform PUMA of this problem. To this date I have contacted them twice and they have assured me that my problem has been escalated to the Corporate Office and they informed me that they would contact me within 24 to 48 hours. Well, I am still waiting. I have a pair of shoes that don't fit my wife, and no way of returning them. This is my first and last attempt to purchase anything from PUMA ever again.
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