Hoping I can increase rating in time, as my order is incomplete but my initial experience has been very poor. First time customer ordering a customised PC on Oct 19th. Was quoted 7-10 WD lead time both on the website and the order acknowledgment. WD 17 has no came on gone and my PC build hasnt even started yet. Im currently in position 126 in a queue where i was position 128 a week ago. I have qeuried and did get a reply within a few days explaining Punch had high order intake in the month, was told my PC would be despatached late last week or early this week (its Tuesday evening now.) A proactive email out to people waiting on orders to help manage there expectations would have helped, but other than a response to my query, i havent had a single communication since ordering over 3 weeks ago.
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Custom PCs with multiple drives and graphics cards, specialist components and stunning cases ready to configure on site. Gaming, Professional, Designer PC
