Being an amateur photographer looking for a desktop to replace my old laptop for photo editing, I was attracted by the 'Entry Plus Photography PC' by Punch Technology and their good online reviews.Having reviewed the spec and prior to placing an order, I contacted Punch and spoke to Oliver, who provided me with all the answers to my questions regarding spec and delivery etc.I placed my order on 5th January 2024, which was probably a very busy period for the company, nonetheless the unit was delivered within the stated 7-10 working day period.Unfortunately, there was a problem with the unit, the operating system (Windows 11), would not boot-up. I contacted Punch immediately and after some email exchanges I was asked to try re-install the operating system and was provided with an excellent instructional video. This did not resolve the issue and I contact the company, they immediately arranged for their courier to uplift the unit and excluding the time the unit was in transit, it took them only one day to resolve the issue and return it to me.At no time, did I lose confidence in Punch and through my own research, I acknowledged the issue was related to the operating system and not the PC itself. Dealing with their own excellent UK based experts and customer service staff as opposed to remotely based call handling operatives in another country, gave me the confidence and reassurance in the company and was super impressed with their customer service and support, especially that of Oliver, who was brilliant and kept me fully informed of the process from start to finish. Thank you Oliver.I'm now using the PC and I'm delighted.In summary, would I recommend Punch Technology? Most definitely.
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Custom PCs with multiple drives and graphics cards, specialist components and stunning cases ready to configure on site. Gaming, Professional, Designer PC
