I bought a top spec PC from Punch last November. A program (Affinity Photo) has recently been crashing. I phoned Punch today and Jonathan spent 1¾ hours helping me (he called me back), with telephone support throughout and on-line remote support except when the computer was re-booting. He stuck with it until the problem was fixed. I have found out from Serif Affinity that it turns out that there is reported to be a bug in the top Intel i9 CPU and while waiting for Intel to provide a fix, the motherboard manufacturers (in this case, ASUS) have provided a BIOS upgrade to overcome the problem.I would not have known this, and would not have known how to fix it.A big Thank you to Punch Technology and to Jonathan. I would definitely trust them again if buying another computer.
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Custom PCs with multiple drives and graphics cards, specialist components and stunning cases ready to configure on site. Gaming, Professional, Designer PC
