The PC was delivered a week late - despite repeated promises it would arrive on-time. (15 emails sent to date.) There was NO relevant documentation with the PC -and it has one faulty component.I immediately emailed to no avail, and then called their 'HelpLine' the day after receipt of the unit. The member of Staff answering, 'hung-up' on me when he judged I'd made a "rude" comment about the lack of response to my MANY messages! NOT what you expect when they've had my £2,599 for almost 3 weeks before delivery.Re The Response( below): I do not accept my "language and attitude" was "unacceptable". It's not true that I used any unacceptable language. My 'attitude' was one of total FRUSTRATION with the poor service -and misinformation, I have received from this company.They might avoid employing staff on a 'Helpline' who are so easily upset by the slightest of criticisms...and who are then themselves rude to customers (by hanging up on them.)I wonder if I can send this PC back, rather than having to deal with them for 3 years!!Watch This Space!!
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Custom PCs with multiple drives and graphics cards, specialist components and stunning cases ready to configure on site. Gaming, Professional, Designer PC
