I have had 4 PC's since 2020 but unfortunately this may be the last time I order. On the whole they are a good company but as another reviewer said, there are issues regarding updates, length of time of build (after paying over £50 for Express) and not offering the chance to speed up the build by choosing another part other than the one stuck on order.My 1st/2nd PC's were perfect, the 3rd lasted less than 6 months, side panel damaged by strong glue of stickers - the case manufacturer sent me a free side panel from Germany, screws missing from parts (yes, only 2 screws holding in a 1000 power unit!) and needing 2 motherboards, both of which failed.My latest PC is still not here. It was ordered on Monday 27 May (Bank Holiday) on £50 Express Build. It was due today but DPD blamed a motorway accident for non arrival. Speaking of DPD, this is the 3rd consecutive package from Punch that DPD have failed to deliver, yet you have no option to choose another carrier.As I said, Punch Technology are a good company but it is tiring to go through the chasing-up process and they appear to be a little slap-dash. It seems they are also not too eager to let you know that the service you paid for will not come about (mine was just on the 5th day this time but only after I made contact with them).Mr Sion Roberts has been the person who has been most helpful for my last 2 purchases (I shouldn't have had to buy 2 PC's since January though!). Even when he was out of the country he made contact with his office to ensure that my PC would be built and picked up by DPD on time. The fact that it then slips into a parallel dimension when they collect it is not completely the fault of Punch, but maybe if they gave other options?
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Custom PCs with multiple drives and graphics cards, specialist components and stunning cases ready to configure on site. Gaming, Professional, Designer PC
