Shocking. Ordered £3500 pc with express build 3-5 working days. Not heard anything, so I emailed asking about update. They replied “it’s only day 3 we will update when we start”. On day 5 (!!!) still no contact I called to ask about it. Been told they apparently just ordered motherboard because they haven’t even looked (!!!) at my order yet and possibly will build next day and should be shipped mid week. It is now Wednesday afternoon, I still haven’t heard if they even STARTED to work on it. Customer service on the phone was terrible, didn’t care at all, no explanation of why they being late and that “best they can do is refund the express build” but so far I got nothing. If I ever get my order (which I highly doubt now), I will update the review considering the product. UPDATE:I was contacted by Maria on that day. She explained that there was few parts that they had to order and this is why it was late. It was build same day and to my surprise delivered next day of which also I got email about so I knew when to expect it. It came very well packaged and runs amazing. Overall I am happy with it now, it’s good to know they do actually care about the customers.
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Custom PCs with multiple drives and graphics cards, specialist components and stunning cases ready to configure on site. Gaming, Professional, Designer PC
