i configured the specs on their prebuilts to choose a tier down from some of the pre-set items to fit my budget. like most people, i was too excited when i ordered so went ahead without asking anyone. then i received some suggestions from friends that i should've chosen a cheaper item so i can put some of the budget into another part that would be a bit higher. i was not expecting anything when i decided to ring them -- But Sion accommodated the change. i wouldn't go into details, but lets just say that As a customer, i felt the importance they gave to my decision. clearly for me, it felt that ive got the bang for the buck going with punch tech with how they considered the request and not be like, "you already ordered, no more changing" attitude. To offset the price (since i went with finance and would be a hassle to get a refund) Sion suggested some stuff that I think costs more in terms of value to the part i exchanged, i just thought ok, ill leav it to him anyway if they think its not an equivalent exchange then theyd surely call me and revert back. When i received the PC, it was exactly as Sion said it would be. I know the PC gets into a QC/QA somehow so i know its not a mistake. so thanks Sion and Punch!Now, please dont think im reviewing because of that, even without the extra value i want to say I am very pleased with the pc they built for me. all the best to the company and hope to get the next build with you again.
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Custom PCs with multiple drives and graphics cards, specialist components and stunning cases ready to configure on site. Gaming, Professional, Designer PC
