I ordered a case expecting it to fit my needs, but it didn't work at all. I requested a return authorization, anticipating a smooth return process as claimed on the website. Unfortunately, it took nearly 12 days of back-and-forth emails. They received the return in November 2025 and then started saying the case wasn't in stock. They offered me a 20% discount to keep it, which was frustrating since I had already sent it back with proof of delivery. I even included options for a replacement case, but now, three months later, I'm still dealing with unhelpful emails and have received no refund, store credit, or replacement. I wish I had seen the complaints beforehand. I assumed they were reliable like other well-known sites, but clearly, they are not. They don't seem to read emails properly and certainly don't check attachments. Overall, this has been a waste of money.
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