WORST CUSTOMER SERVICE EVER! I will NEVER order from this company again! I received no confirmation of shipment with tracking number in "1-2 days after ordering" as promised (it has been 14 days since my order was placed and paid for). I sent several emails with zero response, left messages on Instagram, and tried to find a customer service phone number online but no phone number for this company is anywhere to be found. It's been over a week trying to get ahold of someone. Finally yesterday I received half a shipment after threatening to post negative feedback on social media, but only HALF of the order was in the package. And these toys are not exactly cheaply priced. Where is the other half of my order and why won't you people respond to your customer requests after you have our money?????? I will definitely be contacting the Better Business Bureau!
Claim your business profile now and gain access to all features and respond to customer reviews.
We have what your dog wants, the way you want it. Because having a dog is joyful. And shopping for them should be, too. PupJoy is Pet Care Innovation Prize winner and the leader in customized subscriptions for dogs and their people.
