I'm beginning to suspect this is a fraudulent service. I placed an order on December 9 and quickly followed up with their support email to urgently request a change of address. At this point, I've sent over 10 emails, 3 Instagram messages, and asked for someone to call me, but I've yet to receive a response. Their support email appears to be managed by an AI that responds based on keywords but fails to address my concerns. Despite their claims that orders before December 16 would arrive in time for Christmas, mine hasn't shipped. To make matters worse, I won't have access to my current address after December 24, which is why I requested the change. But still, no response, no customer service, nothing. Over $150 lost most likely. It's incredibly frustrating.
Claim your business profile now and gain access to all features and respond to customer reviews.
At PupRing we design, create, and sell customized jewelry to pet owners! Since March of 2020, our signature "PupRing" is what started everything off by allowing customers to engrave their pets' names into a solid sterling silver ring and take their best friends everywhere they go.
We have 15+ products that go from necklaces, rings, bracelets, earrings, keychains, pet ID tags, and more.
See more
