I ordered five bracelets on July 2, but after placing the order, I couldn't track it, which seemed odd. I emailed them, and they said my package had shipped and would arrive between July 9-11. However, when the 11th came, my mail arrived without my package. I inquired about updates and was informed that the tracking hadn’t been updated and considered it lost in transit. They offered to reship or provide a $10 store credit. I asked why I wasn’t informed sooner, but received no response.
Claim your business profile now and gain access to all features and respond to customer reviews.
Founded in Costa Rica, each purchase helps provide full-time jobs for artisans worldwide! Shop Pura Vida for the latest handmade bracelets and accessories.
